Process of additional charges
Entered costs will be subject to a control step of UTURN. After the check, the costs are forwarded to the shipper for approval. After processing of the costs by the shipper, carrier is informed accordingly and the invoice lines processed subsequently. Shipper is informed of additional unexpected costs that require feedback. Shipper is obliged to provide feedback within 5 working days. If Shipper fails to do so, the costs are automatically deemed approved.